Frequently Asked Questions
Everything you need to know about your 1st Phorm order.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor its progress.
What is your return policy for apparel?
We offer a 30-day return and exchange window for all unworn, unwashed apparel with original tags attached. Please use our online portal to initiate your return request.
How do I know which size to order?
Each product page features a detailed sizing chart. Our apparel is generally designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping?
Yes, we ship 1st Phorm gear worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment options like Afterpay and Sezzle for qualifying orders.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 30 minutes of placing your order if you need to make any changes.